Fabiola De Ford Art & Design ("Fabiola De Ford," "we," "us," "our," or the "Company") respects the privacy of its customers, visitors, and users and is committed to protecting the personal information collected through our website, online store, social media platforms, and other digital channels.
This Privacy Policy explains how we collect, use, store, protect, and disclose personal information in accordance with the laws of the Republic of Costa Rica, including Law No. 8968 on the Protection of Individuals with Regard to the Processing of Personal Data and its applicable regulations.
1. Personal Information We Collect
We may collect the following categories of personal information:
Identification Information
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Full name;
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Tax identification number, when required;
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Company name;
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Billing and shipping address.
Contact Information
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Email address;
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Telephone number;
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Physical address.
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Commercial Information
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Purchase history;
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Products purchased;
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Design and customization preferences;
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Information related to quotations and special orders.
Financial Information
Payments are processed through authorized payment service providers. We do not store complete credit or debit card information.
Technical Information
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IP address;
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Browser type;
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Operating system;
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Cookies and similar technologies;
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Browsing activity and website usage data.
2. Sources of Personal Information
We collect personal information when you:
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Visit our website;
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Make a purchase;
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Request a quotation;
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Subscribe to our newsletter;
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Participate in promotions;
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Contact us;
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Interact with our social media channels;
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Use affiliated e-commerce platforms.
3. How We Use Your Personal Information
We use your personal information to:
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Process orders;
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Manage payments;
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Coordinate domestic and international shipments;
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Respond to inquiries;
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Create customized products;
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Issue invoices;
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Comply with legal obligations;
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Improve our products and services;
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Send information about new products, collections, and promotions, where consent has been provided.
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We do not sell your personal information to third parties.
4. How We Disclose Your Personal Information
We may share personal information only when necessary with:
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Payment processing providers;
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Shipping and logistics companies;
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Technology service providers;
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The NIDUX platform for the operation of our online store;
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Competent governmental or regulatory authorities when required by law.
These third parties are expected to process personal information in accordance with their own legal and contractual obligations.
5. Relationship with NIDUX
Our online store operates through the NIDUX e-commerce platform.
Certain personal data may be processed through this platform in accordance with its own privacy and security policies.
Users may consult NIDUX's applicable privacy policies through its official website.
6. Cookies
Our website may use cookies and similar technologies to:
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Remember user preferences;
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Analyze website traffic;
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Improve user experience;
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Generate website performance statistics.
Users may configure their browsers to reject cookies; however, some website features may not function properly as a result.
7. Third-Party Websites and Links
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Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of such external websites and encourage users to review their respective privacy policies.
8. Children's Data
Our products and services are intended for the general public.
We do not knowingly collect personal information from children without the consent of a parent or legal guardian.
If we become aware that personal information has been inadvertently collected from a minor, we will take reasonable steps to delete such information.
9. Security and Retention of Information
We implement reasonable administrative, technical, and organizational safeguards designed to protect personal information against:
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Unauthorized access;
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Alteration;
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Disclosure;
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Loss;
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Destruction.
We retain personal information for as long as necessary to fulfill legal, tax, contractual, and legitimate business purposes.
10. Your Rights and Choices
Under Costa Rican law, individuals may request:
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Access to their personal information;
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Correction of inaccurate data;
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Updating of personal information;
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Cancellation of personal data;
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Deletion of personal information, where applicable;
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Withdrawal of consent;
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Information regarding the processing of their personal data.
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Requests may be submitted through our official contact channels.
11. Domestic and International Shipping
To fulfill domestic and international orders, we may share the information strictly necessary with shipping carriers and logistics service providers.
Shipping times, conditions, and restrictions may be subject to customs regulations and the policies of applicable transportation providers, including Correos de Costa Rica and other authorized logistics partners.
12. International Data Transfers
Where necessary for payment processing, international shipping, technological storage, or digital services, certain personal information may be processed outside Costa Rica.
We take reasonable measures to help ensure that such transfers maintain appropriate standards of data protection and comply with applicable laws.
13. Marketing Communications
With your consent, we may send you:
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News;
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Product launches;
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New collections;
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Events;
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Promotional offers.
You may opt out of receiving these communications at any time.
14. Photographs of Customized Products
As the artist and creator of customized pieces, Fabiola De Ford Art & Design reserves the right to photograph and display completed custom products for inclusion in portfolios, exhibitions, promotional materials, social media, and marketing purposes, unless otherwise agreed upon through a written confidentiality agreement.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect legal, technological, or business developments.
The most current version will be posted on our website and will indicate the date of the latest revision.
Continued use of our website constitutes acceptance of any applicable updates to this Privacy Policy.
16. Contact Information
If you have any questions regarding this Privacy Policy or the processing of your personal information, please contact us:
Fabiola De Ford Art & Design
Email: facturaslido@gmail.com
Telephone: +506 8536-4545
Website: www.fabioladeford.com
Costa Rica
By accessing our website and making purchases through our online store, you acknowledge that you have read, understood, and accepted this Privacy Policy.
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Last Updated: June 9, 2026