FABIOLA DE FORD will not accept order cancellations for any reason.
Once the goods have been received by the Customer, and only in the event that they do not correspond to the goods ordered or are found to be defective in any way, the Customer shall have 30 calendar days from the day following receipt to notify FABIOLA DE FORD by email of the reasons for the intended return, attaching any supporting evidence where applicable.
FABIOLA DE FORD will have the same period to notify the Customer, via the same email address, whether or not the return is accepted, as well as the procedure and timeframe to be followed, should the return be accepted.
The customer is responsible for the cost of postage in the event of an exchange.